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您一經使用本網站並透過台灣麥當勞(以下稱麥當勞)24小時歡樂送®網路或電話訂購服務提交任何訂單，即表示您同意受本條款（即訂購條款、使用條款 及隱私權保護政策）（統稱「本條款」）之拘束。
本網站全為從台灣地區(「台灣」)進入網站之人而設。
每一筆訂單，須支付台幣NT$39元之外送服務費用。
外送服務只限台灣特定區域。詳情請致電歡樂送®專線02-40666888查詢。
依據餐廳營業時段，部份餐廳無法24hr提供外送服務。
如遇惡劣天氣、交通及/或其他不可控制的情況，外送服務將可能遲延。在因颱風或其他狀況，停止上班上課時，外送服務將暫停。
透過電話訂餐只接受於交貨時以新台幣現金付款與麥當勞發行之餐券，恕不接受任何其他付款方式。
歡樂送網路/APP訂餐，接受多元支付及新台幣現金支付方式，部份餐廳僅接受現金支付方式。多元支付包含Apple Pay、Google Pay及線上刷卡；麥當勞點點卡、麥當勞APP不適用。信用卡接受VISA、MasterCard、 JCB與American Express ，簽帳金融卡僅接受麥當勞信用卡小額支付參加機構之簽帳金融卡。參加機構名單請參考： https://www.mcdonalds.com.tw/tw/ch/promotion/news_CreditCard.html
若因網路連線問題訂單失敗而刷卡已扣款，信用卡額度取消或簽帳金融卡退款流程將視各銀行作業流程為準
網路訂餐不提供金額30,000元以上訂單，請改致電歡樂送專線(02)40-666-888，進行訂餐；網路訂餐金額若為3,000元以上僅接受以線上刷卡方式支付。
為加速點餐，您可使用無須登入之網路免註冊訂餐功能，此時支付方式將由系統自動為您指定，且不接受麥當勞禮券。若您想自行選擇支付方式，請登入會員後再進行訂餐。
網路免註冊訂餐僅需提供您的行動電話號碼進行驗證，若需要訂單進度追蹤確認單，請提供您的電子郵件。
產品資料、價格及圖片只供參考，產品供應種類因個別餐廳而異。麥當勞會不時更改本網站上的產品及其價錢，恕不另行通知。產品及其價錢將以訂購時確認的產品及價錢為準。
除另有規定之情形外，使用網上或電話訂購服務並選擇以現金付款者可使用麥當勞禮券；折扣、優惠或促銷不可同時使用。
不同時段將提供不同食品。透過網上或電話訂購服務，早餐時段菜單最後下單時間為早上10時15分，一般時段菜單最後下單時間為早上4點45分前。
部份麥當勞產品於歡樂送不販售，供應情形以實際為準。
Happy Meal含主餐一份、配餐一份及飲料一份，套餐組合商品不得更換或補差價升級，主餐恕不單點
雙語讀本單買與其他套餐加購（早安套餐、超值早餐、超值全餐、麥當勞分享盒）不適用於歡樂送，款式及數量有限，售完為止。
全新分享餐、套餐、單點之麥脆鷄腿為棒腿或大腿，部位恕不更換，全新分享餐每份限同口味裝；全新分享餐、拼盤、快樂組合雙人餐，單點之酥嫩鷄翅和勁辣香鷄翅，部位恕不更換。
點購任何麥克鷄塊®免費附送指定數量之沾醬：4塊或6塊裝麥克鷄塊®均附送1盒沾醬; 10塊裝附送2盒; 20塊裝附送4盒。凡點購非麥克鷄塊®產品而/或額外要求沾醬者，每盒收取新台幣5元。
點購任何鬆餅免費附送奶油及鬆餅糖漿各1盒。
特定分享餐、只限網路或電話訂購服務外送。
一經透過網路訂餐系統或網路或電話訂餐服務提交任何訂單，您聲明及保証您有能力了解、同意及遵守本條款。您應提供真實、準確及齊全的訂購資料。所有經網路或電話訂餐服務所提供的資訊將適用本條款。
作為網路訂餐服務註冊程序的一部分，麥當勞會請您選擇一個密碼，而您將須為您的用戶名稱（電子郵件地址）名下發生的一切行為負責，並將您的密碼保密。您須負責更新您的註冊資料。麥當勞保留因任何理由而拒絕一位準顧客的註冊或終止任何顧客的註冊的權利。
產品資料、價格及圖片只供參考。麥當勞會盡力確保記載於網站內的產品資料及價格均屬正確，但麥當勞保留更改價格及其他產品細節的權利，而毋需事先通知。產品供應種類因個別餐廳而異。產品及其價錢將以訂購時確認的產品及價錢為準。
您將會為您的用戶名稱名下作出的每項網路訂餐負法律責任，並同意就使用您的用戶名稱提交訂單之人的行為（包括第三者未經授權而使用您的電子郵件地址）所造成的一切損失向麥當勞提供補償。
麥當勞若就某項訂單檢查用戶紀錄後，認為該訂單不可信賴，則保留拒絕接受該項訂單的權利。
透過網路或電話訂餐服務，我們的送貨時間為24小時(部份餐廳除外)，送貨區域將不時更新，您所訂購之餐點將送至輸入地址之門口。您的送貨地址如有更改，您必須於訂餐前通知麥當勞，否則麥當勞不會為送貨至錯誤或過時的地址而負責。
如遇惡劣天氣、交通或其他不可控制的情況，外送服務將可能延遲。在颱風期間各地區因此停班停課、或其他特殊狀況時，外送服務將暫停。
麥當勞雖會盡力確保正確地及滿意地完成您透過網路或電話訂餐服務提交的訂單，但若我們因缺乏某產品，或因產品出現不可預見的轉變，或因惡劣天氣、交通或其他不可控制的情況而不能供應訂單內部分或全部食品，麥當勞保留拒絕完成全部或部份訂單的權利。
透過電話訂餐服務訂購的產品貨款，應於交貨時用新台幣現金或麥當勞禮券付款。
透過網路訂餐服務，您可使用多元支付Apple Pay、Google Pay及信用卡線上付款或新台幣現金於交貨時付款；麥當勞點點卡、麥當勞APP不適用。當您使用信用卡付款(Visa/MasterCard/JCB/American Express)時，即表示您同意您的個人資料如姓名及信用卡號可能被麥當勞以外的第三方(位於台灣或海外之信用卡公司、發卡銀行及付款交易平台) 於符合他們的資料隱私政策的方式處理信用卡付款交易使用。
當您使用免註冊之訂餐服務時，付款方式將以系統當下指定之選項為主。
部份區域僅適用新台幣現金付款，麥當勞可隨時更改網路或電話訂餐的付款方式。麥當勞會更新本公告修改本條款。
麥當勞的《隱私權保護政策》將適用於您因使用本網站及網路或電話訂餐服務而自願提供予麥當勞的任何個人資料（包括但不限於您的姓名、電話號碼、地址和電子郵件地址）。該等從您收集得來的個人資料將用於處理您的訂單和付款和其他直接相關的用途及提供後續服務。您也同意接收由麥當勞寄送關於麥當勞食品、飲料、相關產品及餐飲服務的銷售資訊。請參考麥當勞的《隱私權保護政策》 (亦構成本條款之部份內容)，以了解我們如何蒐集、利用或分享可能向您蒐集的個人資料。如欲查閱該政策最新的版本，請瀏覽
http://www.mcdonalds.com.tw/tw/ch/privacy.html
本網站的所有內容及網路或電話訂餐服務，包括但不限於音訊、文本、相片、圖形數據、圖標、形像及商標均受麥當勞及／或其關係公司或第三者擁用或操控的著作權、商標和其他智慧財產權保護。本網站的所有內容及網路或電話訂餐服務僅限於個人使用。未經我們事先以書面允許，無論基於何用途，您都不可把本網站或網路或電話訂餐服務的內容或任何部分，以任何方式抄襲、複製、上傳、下載、傳送、修訂、更改、反編輯、逆向工程、解碼、轉售或分派。關於網路或電話訂餐服務的一切概念及系統，無論何時仍是麥當勞的財產。
您同意遵守所有適用法律和規例，並為您於使用本網站及/或網路訂餐服務的一切行為或不行為負責。您同意不會(i)製造虛假或誤導的網路訂餐服務用戶身分；(ii)干預另一用戶使用及享用本網站或網路訂餐服務；(iii)試圖在未經授權的情況下接近使用網路訂餐服務或與該服務連接的其他戶口、電腦系統或網絡；(iv)以電子或其他方式蒐集其他網上訂餐服務用戶的電郵地址、密碼或其他個人資料；(v)傳送、電郵或郵寄任何包含軟體、病毒、或任何設計用於干擾、毀壞或限制任何電腦軟體或硬體或電訊設備的功能；(vi)重新編排或設計本網站內網頁的任何部分或網路訂餐服務系統；或(vii)以任何非法方式或以任何可能令網路訂餐服務系統或令麥當勞的服務受害、失靈、負荷過重或受損的其他方式使用本網站或網路訂餐服務。
在法律准許的範圍內，麥當勞聲明對於網路或電話訂餐系統以及您的使用為任何明示或默示保證。在法律准許的範圍內，麥當勞亦不對本網站內資料的準確性、內容或完整性、或對本網站及／或網路或電話訂餐服務功能的可靠性、可操作性、安全性或可用性負任何法律責任。就本節而言，「麥當勞」一詞指麥當勞及其關係公司、加盟商、 被授權人、管理人員、員工、顧問及代理商。
在法律准許的範圍內，麥當勞不須負責對於使用或不能使用本網站、網路或電話訂餐服務所引起的合約、侵權行為或其他方面（包括疏忽）所致任何直接、間接、特別、附帶或結果損害（包括收入、利潤、商譽或數據損失）不負賠償責任，包括：(i)本網站任何錯誤或不準確的內容；(ii)因使用或進入本網站、網路或電話訂餐服務而造成的任何性質的人身傷害或財產損失（包括電腦或手提裝置損壞）；(iii)任何未經授權使用或進入本網站、網路或電話訂餐服務和/或其所儲存之個人資訊；(iv)本網站或網路訂餐服務的任何中斷或傳輸停止；或(v)通過本網站或網路訂餐服務傳遞的錯誤、病毒或類似之物。
對於自然災害或麥當勞不能合理地控制的原因，包括但不限於網路故障、電腦設備故障、電訊設備故障、電力故障、罷工、勞工糾紛、勞工或材料短缺、火災、水災、風災、爆炸、天災或第三者延誤或不履行任務直接或間接造成的任何延誤或不履行，麥當勞在任何情況下概不負責。
為符合職業安全衛生法相關規定，麥當勞有責任保護每位員工人身安全，且採取必要之措施進行事前預防與事後協助，希望員工可以在良好、友善的工作環境中提供顧客滿意的服務；如對我們的外送服務有任何建議，請循客服管道表達，本公司並保留提供外送服務的權利。
無論您受任何台灣以外國家或地區之司法管轄，此等條款及細則是由台灣法律管轄，並適用台灣法。您不可撤銷地同意台灣法院有專屬管轄權以解決任何有可能由或根據本條款所產生或與本條款相關的爭議。
麥當勞保留隨時更改本網站提供的資訊、服務和資源，以及以更新本公告形式修訂本條款的權利。若因任何理由，法院認為本條款的任何條文不能強制執行，本條款的其餘條文仍會繼續全面有效。您就網路訂餐系統的註冊終止後，此等條款及細則仍然適用。
此等條款及細則於2022年8月更新。本條款的英文版本如與中文譯本有任何歧異，概以英文版本為準。
倘若您對本條款有任何問題，請按以下地址與我們聯絡：
和德昌股份有限公司(麥當勞授權發展商) 客服部門
聯絡電話：0800-211321(手機請改撥02-77352866)
電子郵件：[email protected]
食品業者登錄字號：A-112411160-00000-4
麥當勞產品已投保產品責任保險，進一步的投保資訊可向麥當勞聯繫
By using this website, and submitting any order via the web or telephone ordering service of 24Hours McDelivery of ’Prospect Hospitality Co., Ltd., a Developmental Licensee of McDonald’s ("McDonald's"), you consent to these Terms and Conditions, namely, the Order Terms, Terms of Use and Privacy Policy (collectively, "Terms and Conditions").
This website is designed for visitors accessing the website from Taiwan.
Delivery surcharge of NT$39 will be levied on any order.
Delivery service is only available in selected areas of Taiwan. Please call our McDelivery® hotline at 02-40666888 for details.
Some restaurants cannot provide 24 hour delivery service according to the operating time.
Delivery service may be delayed in the event of bad weather, traffic and/or uncontrollable conditions. Delivery service will be suspended during red or black rainstorm warning, or stop working of typhoon.
Orders made via phone call, cash payment shall be made in Taiwan dollars or McDonald’s Gift Certificate at the time of delivery. No other methods of payment will be accepted.
Orders made via web ordering system/McDelivery® APP, consumers could select payment type to be cash, Apple Pay, Google Pay, credit-card or debit card, We accept payment by VISA, MasterCard, JCB card and American Express, McDonald’s prepaid card and McDonald’s APP are not applicable. Some McDonald’s restaurants only accept cash payments.. For the bank partners list please check our website:https://www.nccc.com.tw/wps/wcm/connect/zh/home/BusinessOperations/CardBusiness/MicroPayment
If the order was failed ,yet the credit/debit card had been charged, the refund process will differ according to banks’ policy.
Any order with an amount exceeding NT$30,000 cannot be processed through web ordering. Please make an order via the telephone ordering service by calling (02)40-666-888. Web ordering amount over NT$3,000, only accept online credit card service.
Consumers are able to order without an account with our guest ordering service. Under this circumstance, the payment type will be automatically designated by system. Otherwise, please sign in with an account to select payment type. McDonald's® Gift Certificates will not be accepted.
When using guest ordering service, please provide your mobile number to receive verification code. If you need an e-mail confirmation of your order, please provide your e-mail address.
Product information pricing and images are for reference only. Availability of products may vary at individual restaurants. Prices and products listed herein are subject to change by McDonald's from time to time without prior notice. Customers should refer to prices and products quoted at the time of order.
Except for using guest ordering service, McDonald's® Gift Certificates will be accepted when you select payment type as cash.
Web or telephone ordering cannot be made in conjunction with other discounts, special or promotional offers.
Different food and beverage items are available at different times. Breakfast menu orders are taken until 10:15am and regular menu orders are taken until 4:45am via web or telephone ordering.
Some items are not available in McDelivery, product availability varies by reality.
Happy Meal includes one main meal, one side order and one drink. Combination products cannot be replaced or upgraded. The main meal cannot be a la carte.
Book could only be add-on for Happy Meals, which can’t be purchased separately nor with other combination sets in McDelivery.
For any purchase of McCrispy Chicken, Spicy Chicken Wings, Tender Chicken Wings /or related Combo Meal(s), McDonald's reserves the right to select the parts of McCrispy Chicken
For any Chicken McNuggets® purchase, Chicken McNuggets® sauce will be provided free of charge – one free sauce unit for the purchase of 4 pcs. or 6 pcs. of Chicken McNuggets®, two free sauce units for the purchase of 10 pcs, and four free sauce units for the purchase of 20 pcs. For the purchase of other non-Chicken McNuggets® related food and/or a request of additional Chicken McNuggets®sauce unit, NT$5 will be charged each sauce unit.
For any Hotcakes purchase, 2 packs of margarine will be provided free of charge.
McDelivery-exclusive combo Meal Set are only available for web or telephone ordering with no dine-in.
By registering for the web ordering system or by ordering from us through the web or telephone ordering service, you represent and warrant that you have the capacity to understand, agree to and comply with these Terms and Conditions. You should provide true, accurate and complete ordering information. All information submitted to or received through web or telephone ordering will be subject to these Terms and Conditions.
As part of the registration process for web ordering, you will be asked to select a password and you will be responsible for all activities occurring under your username (email address) and for keeping your password secure. You shall be responsible for updating your registration information. McDonald's reserves the right to refuse the registration of a potential customer, or to terminate the registration of any customer, for any reason whatsoever.
Product information, pricing and images are for reference only. McDonald's will make every effort to ensure that the prices and product information contained herein are correct. McDonald's reserves the right to change prices and other product information without prior notice. Availability of products may vary from restaurants. Prices and products should be confirmed at the time of order.
You will be liable for every web order made under your username and agree to indemnify McDonald's for all claims arising from the actions of a person submitting any order using your username (including the unauthorized use of your email address by a third party).
McDonald's reserves the right to decline to accept any order we may, in our opinion, consider unreliable upon checking the user's history for that particular order.
Deliveries for the web or telephone ordering service are available 24 hours in selected areas of Taiwan which are subject to change from time to time and the meal you ordered will be delivered to the submitted the address. You must notify McDonald's of a change to your delivery address before placing an order and if you fail to do so we will not be responsible for deliveries to an incorrect or outdated address.
Delivery service may be delayed in the event of bad weather, traffic and/or uncontrollable conditions. Delivery service will be suspended during red or black rainstorm warning, typhoon.
Whilst McDonald's will use our best efforts to ensure that your order submitted through the web or telephone ordering service is correctly and satisfactorily fulfilled, McDonald's reserves the right to decline to fulfill an order in whole or in part if we are unable to supply some or all items of an order because of unavailability or any unforeseen change of the products, or in the event of bad weather, traffic and/or any uncontrollable conditions.
The payment choices are either cash/McDonald’s Gift Certificates/Apple Pay/Google Pay/credit card (VISA, MasterCard, JCB and American Express) for orders made via our web ordering system or McDelivery APP, McDonald’s prepaid card and McDonald’s APP are not applicable.
For orders via our call center, only cash payment and McDonald’s Certificates will be accepted.
When using guest checkout service, the payment type will be automatically designated by system.
Payment via credit card shall be made at the point of order. Cash payment shall be made at point of delivery of food.
When payment is made by credit card , you acknowledge agree and consent that your personal data such as your name and credit card number may be disclosed to third parties (located within and outside of Taiwan) processing such credit card transactions, including credit card companies, banks and payment gateways, and, subject to their respective personal data privacy policies and applicable laws, may be used, processed and stored by such third parties to facilitate payments that you now or subsequently make for orders placed.
McDonald's may change at any time the method by which payments for web or telephone orders may be made and McDonald's will revise these Terms and Conditions to this effect by updating this posting.
McDonald's Privacy Policy will apply to any personal information, including but not limited to, first and last names, phone numbers, addresses and email addresses, which are voluntarily submitted by you when using this website and when ordering from us through the web or telephone ordering service. Such personal information collected from you will be used for processing and following up your orders and payments and for other directly related purposes. You may also consent to receive direct marketing communications with respect to offers or promotions from McDonald's in relation to our food and beverages and related products and catering services. Please refer to our Privacy Policy (which forms part of these Terms and Conditions) to see how we collect, use or disclose personal information that we may collect from you. Please check our official website www.mcdonalds.com.tw) for the most up-to-date version of our Privacy Policy.
All contents of this website and the web or telephone ordering system, including, without limitation, audios, text, photos, graphics, icons, images and trademarks, are protected by copyright, trademark and other intellectual property rights owned or controlled by McDonald's and/or our affiliated companies or by third parties. All contents of this website and the web or telephone ordering system are intended only for personal use. You may not copy, reproduce, upload, download, transmit, modify, alter, decompile, reverse engineer, decode, resell or distribute in any way the contents or any part of this website or the web or telephone ordering system for any purpose without our prior written permission. All concepts and systems relating to the web or telephone ordering service shall at all times remain the property of McDonald's.
You agree to abide by all applicable laws and regulations and are solely responsible for your acts or omissions in the course of your use of this website and/or the web ordering system. You agree not to (i) create a false or misleading identity of a user of the web ordering service; (ii) interfere with another user's use and enjoyment of this website or the web ordering service; (iii) attempt to gain unauthorized access to the web ordering service or other accounts, computer systems or networks connected to that service; (iv) collect email addresses, passwords or other personal information of other users of the web ordering service; (v) transmit, email or post any material that contains software, viruses or such programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or devices; (vi) reformat or frame any portion of this website or the web ordering system; or (vii) use this website or the web ordering service in any unlawful manner or in any other manner that could damage, disable, overburden or impair the web ordering system or our services.
To the extent permitted by law, McDonald's disclaims any warranty of any kind, whether express or implied, in connection with the web or telephone ordering system and your use thereof. To the extent permitted by law, McDonald's disclaims any liability for the accuracy, content or completeness of the information on this website, or for the reliability, operability, security or availability of the website and/or the web or telephone ordering service. For the purpose of this section, "McDonald's" means McDonald's and each of our affiliated companies, franchisees, licensors, officers, employees, consultants and agents.
To the extent permitted by law, McDonald's shall not be liable for any direct, indirect, special, incidental, or consequential damages (including damages for loss of revenue, profits, goodwill or data) arising in contract, tort or otherwise (including negligence) out of any use of, or inability to use, this website, or the web or telephone ordering service, including (i) any errors, mistakes, or inaccuracies of contents of this website; (ii) any personal injury or property damage (including damage to computer or mobile device) of any nature whatsoever resulting from your access to and use of this website, or the web or telephone ordering service; (iii) any unauthorized access to or use of this website, or the web or telephone ordering service and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from this website or the web ordering system; or (v) any bugs, viruses or the like which may be transmitted to or through this website or the web ordering system.
In no event shall McDonald's be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature or causes beyond our reasonable control including, without limitation, internet failures, computer equipment failures, telecommunication equipment failures, electrical power failures, strikes, labor disputes, shortages of labor or materials, fires, floods, storms, explosions, acts of God or delays or non-performance by third parties.
In order to comply with the relevant provisions of the Occupational Safety and Health Act, McDonald's has the responsibility to protect the personal safety of each employee, and take necessary measures for pre-prevention and post-event assistance, hoping that the employees can provide customers with satisfactory services in a good and friendly working environment; If you have any suggestions for our delivery service, please express through the customer services. The company reserves the right to provide delivery services.
These Terms and Conditions will be governed by and construed in accordance with the laws of Taiwan, notwithstanding the jurisdiction where you are based. You irrevocably agree that the courts of Taiwan shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms and Conditions.
We reserve the right to change the information, services and resources available on this website, and to revise these Terms and Conditions, by updating this posting at any time. If for any reason a court finds any provision of these Terms and Conditions to be unenforceable, the remainder of these Terms and Conditions will continue in full force and effect. The applicability of these Terms and Conditions shall survive any termination of your registration for the web ordering system.
These Terms and Conditions are updated as of August 2022. In the case of discrepancies between the English and Chinese versions, the English version shall prevail.
If you have any questions regarding these Terms and Conditions, please contact us at:
Prospect Hospitality Co., Ltd.
Developmental Licensee of McDonald’s Customer Services
Telephone: 0800-211321 (Mobile please dial: 02-77352866)
Email：[email protected]